General Statement
Thank you for visiting The Arc of Frederick County’s website. Your privacy is very important to us. The information we collect about you (member) when you become a member, donor, or constituent, is used to process your membership, donation, or request for information and referral, and to provide you member benefits.
This privacy statement applies to The Arc of Frederick County’s website only. Links to other websites and to services hosted by other companies can be accessed from our site. Please be advised that the privacy policy on theseother sites may differ from our own privacy policy.
Information Collection
We do not collect personal information automatically on people who browse our website. We log your IP address, your browser type, and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from, and to keep track of page “hits”. This data helps us determine what content our members find most appealing so that we can maximize your usage of this site. This is recorded for internal website management only.
When you become a member of The Arc, we ask you to fill out a form that requests (or we otherwise seek to collect) your name, address and email address, and telephone. Some of our services do require personal information from the user. If you contact The Arc of Frederick County with a request or question, we may ask for your name, address, email address, and phone number to provide you with the requested information or response. This information is supplied by the user, with the user’s consent and awareness, for purposes that are clearly described to the user at the time the information is requested.
Use of Information
Your name and address information is used solely to process your membership, donation, or request for information and referral. As noted in our Donations Policy, The Arc of Frederick County does not share our donor lists with outside organizations, with the exception of The Arc of the United States and The Arc of Maryland. Donors may request that their names not be shared with these two organizations. To do so, please send your contact information to info@arcfc.org or by telephone 301-663-0909 x33.
Communication
From time to time, we may send out email messages or postal mail soliciting your support, prompting a call to action, or alerting you of what’s new at The Arc of Frederick County. In addition, you may receive communications from us if you have contacted us for a particular reason, and/or to receive the information or service you have requested. All email communications from us will contain instructions for unsubscribing from future emails.
Copyright Information
All materials published on this website are protected by copyright. Materials that are copyrighted (including text, brochures, and photographs) may not be reproduced, retransmitted, or distributed without the written consent of the Executive Director of The Arc of Frederick County. If permission is granted to reproduce materials from this site, we ask that credit be given to The Arc of Frederick County. If you would like permission to reproduce an item from this website, please contact info@arcfc.org. Please specify the URL and article or feature that you would like permission to reproduce. Note: website visitors may print our Fact Sheets and other brochures for personal use.
File Security
All employees of The Arc of Frederick County take your personal information very seriously. All employees must learn and obey our security policies. Access to members’ personal information is limited to key management personnel and our member and donor services departments. The information is ID and password protected.
Your Consent
By becoming a member, donor, or constituent of The Arc of Frederick County, and/or by using our website, you consent to the collection and use of the information you provide to us as described above. If we make any material changes in our privacy practices in how we use your personally identifiable information, we will post a prominent notice in our bimonthly newsletter, The Link, and on our website prior to implementation of the change.
Contact Us
If you have any questions about this privacy statement, the practices of this site, would like to review your personal information, or feel that this site is not following its stated information policy, please contact us at info@arcfc.org or 301-663-0909 x16.
June 2010
